How To Install Cisco Webex Meetings app on Windows and Mac. Download an Android Emulator on your PC, get BlueStacks Or NoxPlayer; Once the emulator downloaded, double-click on the file located in the downloaded folder. Allow the software to make changes to. May 13, 2020 Go to the Privacy tab, and in the Microphone section, enable Cisco Webex Meeting. If you grant permissions during a meeting, restart the desktop app for the changes to take effect. Accessing the Camera. To use your camera during meetings, click OK after the prompt appears. The iPhone version includes most of the important features, including the ability to schedule and start meetings. The iPad is an attendee-only device, but it can participate via VoIP. While not as complete as the Mac software, the apps are good enough to help you if stranded without a laptop. Cisco Webex App For Mac Download. A problem was encountered while retrieving the details. Please try again later.

• Cisco Web Meeting App

GoToMeeting makes online meetings on Windows, Linux and Mac easy to start and join. For Mac and PC users, you have the option to download GoToMeeting desktop apps for a full-featured experience that works flawlessly on both systems. Free video conferencing, secure & reliable online meetings and conference calls made easy with Cisco Webex. HD video & audio, screen sharing. Sign up for free today. Issues that are specific for the Windows app. What do I need to enable before sharing content via Meeting App on macOS 10.15 or later? (388 views) Where can I find the.msi installer for Cisco Meeting App (Windows)? (389 views) How do I control bandwidth for my Cisco Meeting app?

Note: This FAQ applies to software versions prior to 3.0 of the Cisco Meeting Server software. From version 3.0 the XMPP server component, Web Bridge 2, and the X-series server are no longer supported.

To troubleshoot Web Bridge 2 connectivity issues:

1. Check that users can log in using the PC or Mac Meeting Apps - if this does not work then there is a problem with the XMPP configuration that needs to be resolved before the Web Bridge will work.
2. Try to sign in to the Web Bridge using the credentials of a user on the Meeting Server that works, using the PC/Mac App.

   If this fails with the error message “Unable to connect to the Meeting Server - try again later”, this suggests that there is a problem in the connectivity between the Web Bridge and the XMPP server. When a user tries to log in to the Web Bridge with a user name of the form user1@example.com, the Web Bridge performs a DNS SRV lookup of _xmpp-client._tcp.example.com in order to discover the IP address of the XMPP server. If the Web Bridge cannot resolve this DNS record, the login fails with the error message above.

   SSH to the server running the Web Bridge and issue the following command on an Acano Server:

   dns app lookup SRV _xmpp-client._tcp.example.com

   or on a virtualized deployment

   dns lookup SRV _xmpp-client._tcp.example.com

   This command should return the IP address of your XMPP server. If this is not the case, then the DNS configuration needs to be changed so that this can be resolved correctly.

3. If the user can log in but not make calls, then this suggests that there may be a problem with the TURN server not being configured or accessable. Use of the PC client from the same network should produce the same result in step 1 if this is the case.
4. If a user can log in and join a call but a guest cannot, this suggests that there is a problem with the HTTPS connection between the Call Bridge and Web Bridge. If this is the case, you see an error when trying to join as guest saying that the WebRTC client is unable to connect to server. In this case:
   1. Log in to the Call Bridge Web Admin Interface and go to Configuration >General.
   2. In the Web Bridge Settings section, check that the Guest Account Client URI is the same address that which users put in their browser to when logging in (accessing the Web Bridge). Check that the callbridge can resolve any DNS names in this address, and that the network path to the webbridge permits connections to the TCP port used (the default is 443 for HTTPS connections).
      • If this all correct, then verify that the Web Bridge has been set up to trust the Call Bridge’s SSL certificate by entering the callbridge command in the MMP of the server it is running on.
      • If this is not the case issue the command:
        webbridge trust <cert.crt>

        where cert.crt is replaced by the name of the Call Bridge certificate.

        Notes:
        If you are using a split deployment, SSH to the Core and Edge servers separately, to ensure that the Certificate file for the Call Bridge is listed as the trust bundle for the Web Bridge.
        If this is not trusted, copy the Call Bridge certificate to the Edge server and then configure the Web Bridge to trust the Call Bridge using the command above.

Last update:

09-Sep-2020

FAQ ID:

1065

This document will highlight the steps needed for installing Webex Meetings successfully on both Windows OS and Mac OS.

Note: If your computer is owned by UW-Madison, please contact your local IT support for help with installing Webex Meetings. The software may be installed and used on personal machines, but should not be redistributed without permission.

1. Go to the Campus Software Library or Cisco Webex Meetings site to get the Webex Meetings Desktop App for Windows OS installation file.
1. The Campus Software Library download is modified for our University instance of the tool.
2. The Cisco Webex Meetings site download is not modified for our University instance of the tool.
2. Navigate to where the downloaded file was placed and double click the file.
3. Select 'Next'.
4. Accept the license agreement for installation and select 'Next'.
5. Select 'Install'.
1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
6. After installation has occurred, select 'Finish'.
7. The computer will now have Webex Meetings Desktop App installed. This will not need to be repeated for other users of the machine.

1. Search for 'Webex Meetings' from the start menu and run the application.
2. The application will open with a window prompting for the site URL. This should already be populated with 'uwmadison.webex.com'. If it is not populated with this value, please enter it in as 'https://uwmadison.webex.com'.
3. Enter in your primary email address and select 'Next'.
1. Further information on primary email addresses may be found here.
4. Enter your NetID and password. Select 'Login'.
5. Webex Meetings Desktop App will now be ready for you to use.

1. Go to the Campus Software Library or Cisco Webex Meetings site to get the Webex Meetings Desktop App for Mac OS installation file.
2. Navigate to where the downloaded file was placed and double click the file.
3. A drive will appear on your desktop named 'Webex Meeting Center.pkg'. Double click the drive and then double click the file named 'Webex Meeting Center.pkg' inside.
4. Select 'Continue'.
5. Select 'Continue'.
6. Select 'Install' on the installation type page.
1. You will be prompted to enter administrator credentials after performing this step.
7. After installation has occurred, select 'Close'.
8. The computer will now have Webex Meetings Desktop App installed. This will not need to be repeated for other users of the machine.

1. Search for 'Webex Meetings' form the search bar and run the application.
2. The application will open with a window prompting for the site URL. If an option for 'uwmadison.webex.com' is not already available, manually enter in the value of 'https://uwmadison.webex.com'. If the option is available, select the option and then select 'Next'.
3. Enter in your primary email address and select 'Next'.
1. Further information on primary email addresses may be found here.
4. Enter your NetID and password. Select 'Login'.
5. Webex Meetings Desktop App will now be read for you to use.

Cisco Web Meeting App