System requirements
The Dropbox add-in for Outlook is available for email accounts hosted on Microsoft Exchange 2013 or later. This is available on the following:
In the Mail app on your Mac, do any of the following: Click the Attach button in the toolbar, locate a file (you may need to click the sidebar button to see additional folders), select it, then click Choose File. You can also drag files from the desktop, the Finder, or an app into your message. After the migration, have you tried to reconfigure this account on Outlook for Mac? Please try to create a new Outlook profile in Outlook for Mac: From Finder, open the Applications folder. Ctrl+click or right-click Microsoft Outlook, and then click Show Package Contents. Open Contents SharedSupport, and then double-click Outlook Profile Manager.
- Office 365
- Exchange Online
- On-premise installations
Note: POP/IMAP email accounts like Gmail are not supported.
The Dropbox add-in works with the following:
- Outlook on web
- outlook.com
- On Windows 10 and up, the Dropbox add-in is available on versions 2013 and 2016 of the Outlook desktop application
- On Mac, the Dropbox add-in is available on version 2016 of the Outlook desktop application
Note: Outlook on mobile, and older versions of Outlook on your desktop, are not supported.
How to install the Dropbox for Outlook add-in
You’ll need to install the Dropbox for Outlook add-in through Microsoft’s AppSource before you can use the add-in.
- Navigate to Microsoft’s AppSource listing for the Dropbox for Outlook add-in.
- Click GET IT NOW.
- Enter your Microsoft account credentials.
- Click Continue.
- Click Add.
- Make sure the correct email account is selected. Then, click Continue.
- You’ll be brought to your Outlook account. Click Install.
- Click OK.
You’ll now see Dropbox in your list of add-ins in your Outlook account.
Note: If you are a Dropbox Business team member and you’re unable to install the add-in, your admin may have add-ins restricted. Please contact your admin for help.
Configure and use the Dropbox add-in for Outlook
Once you or your admin install the add-in, you’ll see the Dropbox add-in available for use with your email account on supported email clients. To get started, simply click the Dropbox icon in the Outlook ribbon or email header to open the add-in, then sign into your Dropbox account.
Windows users
The first time you use the add-in, some web browsers may display a security alert asking you to allow theInternet Low-Mic Utility Toolto open content. Click Allow to use the add-in.
Attach a file from your Dropbox account to an email
Cannot Attach File In Outlook Web App On Mac Windows 10
- When composing an email in Outlook, click the Dropbox icon to access your Dropbox account.
- Select the files or folders you’d like to include in your email.
- Click Choose; a shared link is generated for each file or folder you select.
Save an attachment to your Dropbox account
Cannot Attach File In Outlook Web App On Mac Free
- When you receive an email with attachments or Dropbox shared links, click the Dropbox button in the Outlook ribbon or email header.
- Select the attachments you’d like to save to your Dropbox account.
- Choose a location in your Dropbox to save the attachments.
Cannot Attach File In Outlook Web App On Mac Os
Known limitations
Cannot Attach Files On Outlook Web App
There are some known limitations for the integration.
Windows Users: The first time you use the add-in, certain web browsers may display a security alert asking you to allow theInternet Low-Mic Utility Toolto open content. You’ll need to click Allow to use the add-in.