Connecting your Mac to a server is an ideal way to copy files directly from one Mac to another, share large files, or access files from another network. You can connect to nearly any Mac or Windows server on your network as long as the. In the past, it was possible to use mail.example.com to connect (where example.com is your actual domain name). Due to how modern mail clients handle security, this is now NOT recommended as it may throw connection errors. Please ensure you are only using your mail server name when connecting.
Hello and welcome to Apple Support Commmunities Geistwolke,
If I'm understanding your post right, you're receiving a 'Cannot connect to server' error for your Outlook.office365.com email account on your iPad. If you're anything like me, you rely a lot on being able to send and receive emails from all of your devices. I can understand why it's important for this to be working properly, and I'm happy to help you with a resolution!
First, make sure your iPad has a cellular-data or Wi-Fi connection by opening Safari and navigating to https://www.apple.com. After that, check the settings that you're using for your email account using the Mail Settings Lookup Tool as seen in If you can’t send or receive emails on your iPhone, iPad, or iPod touch:
Check your settings
When you set up your email account on your device, iOS automatically uses the correct account settings for many email providers.
To make sure that your account settings are correct, compare the settings in the Mail app to the settings for your email account:
- Go to Settings > Mail > Accounts and tap your email account.
- Tap your email address next to Account to see the account information, such as the incoming and outgoing mail servers.
- Check the recommended settings for your email account in the Mail Settings Lookup tool and make sure that they’re the same as what you see on your screen. If you don’t see the settings for your email account, contact your email provider or system administrator.
Iphone Not Connecting To Server
If you have a POP3 email account, then you can only check email on one device at a time. Close other email programs and sign out of webmail sites that you have open. To check if your email is a POP3 account, go to Settings > Mail > Accounts, tap your account, and look for the label POP Account Information. You can also check the recommended email settings for your POP3 email account in the Mail Settings Lookup tool.
If your email provider requires your account to use port 25, then you can only send email when you’re connected to your email provider’s network. Check with your email provider for settings and availability.
You can also view information on setting up your email account using the correct server settings here: Microsoft: Set up email using the iOS Mail app - Office 365 work or school. If the recommended settings are the same you see in the Mail app on your iPad, follow the 'If you still need help section' of the aforementioned support article:
Contact your email provider or system administrator
- Contact your email provider or check their status webpage to see if there's a service outage.
- Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or need to request authorization from your email provider to send and receive email on your device.
- Check your email account settings with your email provider or system administrator to make sure that they're correct.
Let me know if you continue to run into this same issue after following all the steps I've mentioned.
Thanks for using Apple Support Communities.
Take care!
Oct 13, 2017 9:57 AM
Welcome back to Apple Support Communities. As I'm understanding it, you're currently having an issue with setting up your new iPad Pro due to an error you're receiving saying that it can't connect to the Apple ID server. Not only that but now your other devices are experiencing similar issues when putting in your Apple ID password or making an in-app purchase. I certainly understand how this would be an issue, especially being that you're wanting to set up your brand new device.
In regards to all of your devices, have you checked to make sure they're able to connect to the internet otherwise? To test this, try opening up Safari and see if you're able to go to multiple websites without issue. If it seems like it's not connecting as it should then go ahead and delete the Wi-Fi network and set up again to see if that resolves this issue.
Because you're experiencing this issue with multiple devices all trying to contact the Apple ID server or connect to iTunes, this makes me think that maybe there's something going on with the Wi-Fi itself or possibly a firewall setting within modem/router that doesn't allow the devices to communicate with the Apple server.
In regard to your new iPad, I would recommend trying to use iTunes on your MacBook (if possible connect the MacBook to your modem/router directly instead of over Wi-Fi) to get it set up rather than over-the-air.
Here are some articles to guide you through the above process to try and figure out the root of the problem:
If you can’t connect to the iTunes Store
Set up your iPhone, iPad, and iPod touch
Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
Lastly, you can also check on Apple's system status page here for any possible issues and/or outages:
Apple Services, Stores, and iCloud
Please feel free to keep us posted on your progress or reach out if you have any further questions. Otherwise, we wish you a wonderful week.
Happy Holidays!
Microsoft Not Connecting To Server
Dec 19, 2016 3:48 PM